1. Windows Central Question's Avatar
    while i was doing a factory reset the battery fell out and now it wont turn on
    05-31-2016 02:23 PM
  2. Derausgewanderte's Avatar
    Have you tried soft reset and hard reset button combination? If yes and no response, plug it into your PC and run the Windows Device Recovery Tool. It should pick up the phone and do an emergency recovery. The WDRTool worked for me on an seemingly dead 640.
    hope that helps
    05-31-2016 05:03 PM

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