06-08-2016 01:41 PM
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  1. BarbaraTaylor's Avatar
    BarbaraTaylor
    I have a Nokia Lumia 635 Windows phone. I am unable to use the letter "I" on my keyboard while in messaging. I"ve already tried resetting and updating and changing font size. Can anyone suggest how to fix this or what the problem might be? All the other letters are working!
    06-08-2016 12:01 PM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
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    Originally Posted by BarbaraTaylor
    I have a Nokia Lumia 635 Windows phone. I am unable to use the letter "I" on my keyboard while in messaging. I"ve already tried resetting and updating and changing font size. Can anyone suggest how to fix this or what the problem might be? All the other letters are working!
    you can't use it in landscape mode?
    And does wordflow work?
    06-08-2016 12:10 PM
  3. BarbaraTaylor's Avatar
    BarbaraTaylor
    The letter "I" works in Landscape mode, not in portrait mode(which is how I normally use the phone) I guess I could work around it. How do I know if wordflow is working correctly?
    06-08-2016 01:10 PM
  4. Chintan Gohel's Avatar
    Chintan Gohel
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    Originally Posted by BarbaraTaylor
    The letter "I" works in Landscape mode, not in portrait mode(which is how I normally use the phone) I guess I could work around it. How do I know if wordflow is working correctly?
    word flow is a swiping feature where you can rapidly type words
    for example you wish to type the word example
    You start from the letter e and then without lifting your finger, ove from one letter to the next until the word is finished.

    check this video
    06-08-2016 01:16 PM
  5. BarbaraTaylor's Avatar
    BarbaraTaylor
    Wordflow works correctly in landscape mode (including the I)...Thank You, but does not work correctly in Portrait mode.
    Chintan Gohel likes this.
    06-08-2016 01:31 PM
  7. monedetoune's Avatar
    monedetoune
    maybe your digitizer is dead right where the I is in portrait mode. download a multitouch tester app and try to look and see whether that spot registers in the app
    Chintan Gohel likes this.
    06-08-2016 01:40 PM
  8. Chintan Gohel's Avatar
    Chintan Gohel
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    Originally Posted by BarbaraTaylor
    Wordflow works correctly in landscape mode (including the I)...Thank You, but does not work correctly in Portrait mode.
    that is weird
    06-08-2016 01:41 PM
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