1. LarsCor's Avatar
    Hi, I was trying to install the latest update (10.0.10586.420, normal production, no Insider) but I keep getting the error 0x801882c1. Tried multiple times now, with little result. My phone is downloading, takes some time (so it is really downloading at least something), after that it wil prepare for install and I get the prompt to restart. If I restart, clogs are on the screen very briefly. After that, phone boots normally and I get the error.

    Anyone any idea how to solve this?
    06-15-2016 05:18 AM
  2. EricJennings's Avatar
    I had similar problem upgrading to 318 albeit with a different error code and mine failed at install stage


    hope this helps
    06-15-2016 05:26 AM
  3. LarsCor's Avatar
    Thanks for the advice. However, I'm not really looking forward to hard reset or use the recovery tool :( Quite the hassle for just a silly update.
    06-15-2016 01:03 PM
  4. LarsCor's Avatar
    Tried to use Windows Insiders, Release branch as an alternative way, still no result; same error :( Anyone any idea how to solve this, or do I really have to reset my phone just for a ffing update?
    06-17-2016 05:29 PM
  5. LarsCor's Avatar
    OK SOLVED: apparently encryption screws the update proces. So after disabeling encryption, the updated was installed in no-time. In case anyone else needs this ;)
    06-18-2016 02:29 PM
  6. Vnuks's Avatar
    Could you please explain, how I disabled encryption and which encryption software it was there?
    10-31-2016 10:08 AM
  7. Roberto Velazquez R's Avatar
    Hey Vnuks, go to settings>update & security>device encryption
    11-08-2016 11:40 AM

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