Store app crashes, how can I stop this?

[WiseguyFI]

Store app crashes

Hi, I have 2x WP 10 phones (Lumia 550 - RM-1127_13771) and on both of them the Store app is crashing straight after its launched.

Both phones have been updated to the latest patch 1230.104

I have tried rebooting the phones but its still the same. Any solutions out there ?

 

[Chintan Gohel]

Re: Store app crashes

Hi, I have 2x WP 10 phones (Lumia 550 - RM-1127_13771) and on both of them the Store app is crashing straight after its launched.

Both phones have been updated to the latest patch 1230.104

I have tried rebooting the phones but its still the same. Any solutions out there ?

did you have auto update of apps enabled? I think there's an app that is trying to update and it's causing the crash

 

[WiseguyFI]

Re: Store app crashes

Yes, it is enabled but, it crashes in 2 cases:
1. Straight after launch
2. Freeze directly after launch.

I guess it should take at least 3-5 seconds for it to check the updates.

What I am guessing is one advertisement on the front page of the store is causing it, because, if I am quick enough to tap on any link then it goes to some other page and it works. But otherwise its a direct freeze or crash.