Lumia 930 Wont turn on

AaronGraham

New member
Nov 29, 2014
84
0
0
Visit site
Hello,
I have been using a Lumia 930 for the past 14 months. Yesterday when I was charging the phone everything was working perfectly, but I came back a few minutes later and it appears the phone has died.

It refuses to turn on, with not even the captive Windows keys lighting up. I was using the genuine Nokia charger. I have tried everything from pressing the power button, a soft reset, and even a hard reset but absolutely nothing will prompt the phone to turn off. I have also attempted to use the Windows Device Recovery Tool (WDRT), but it doesn't recognise my phone, even when I explicitly choose the option of 'My device wasn't recognised'.

I have been reading on the internet and it appears this issue has happened to others, but none of the solutions available online have solved the problem. I am at a loss as to what else I could do.

I would greatly appreciate any help!

Regards,
Aaron Graham.
 

Chintan Gohel

Active member
May 23, 2014
10,785
1
36
Visit site
Hello,
I have been using a Lumia 930 for the past 14 months. Yesterday when I was charging the phone everything was working perfectly, but I came back a few minutes later and it appears the phone has died.

It refuses to turn on, with not even the captive Windows keys lighting up. I was using the genuine Nokia charger. I have tried everything from pressing the power button, a soft reset, and even a hard reset but absolutely nothing will prompt the phone to turn off. I have also attempted to use the Windows Device Recovery Tool (WDRT), but it doesn't recognise my phone, even when I explicitly choose the option of 'My device wasn't recognised'.

I have been reading on the internet and it appears this issue has happened to others, but none of the solutions available online have solved the problem. I am at a loss as to what else I could do.

I would greatly appreciate any help!

Regards,
Aaron Graham.

try this, some have recommended it: https://www.reddit.com/r/windowsphone/comments/42wsl6/psa_for_those_whose_windows_device_recovery_tool/
 

gordonfink

New member
Dec 5, 2014
1,402
0
0
Visit site
luckily, it is easy on that phone to replace either the battery or the usb board. I am wondering if your battery bit the farm.

how do you feel about opening it up to replace those items?
 

AaronGraham

New member
Nov 29, 2014
84
0
0
Visit site
Hello,
I took the rear cover of this morning and removed the battery. I then connected my phone to a 2A charger and left it to turn. The Windows logo kept flashing but eventually it turned on, with a reading of 2% for the battery life. This is rather peculiar because it was in the high 60's when I had it on the charger before it turned off.

I will monitor the situation and report back in a few days if everything is ok.

Regards,
Aaron Graham.
 

AaronGraham

New member
Nov 29, 2014
84
0
0
Visit site
My phone has stopped working this morning again.

I would be prepared to try installing a new battery. Where would I go about obtaining one and are there any instructions on installing it?

Regards,
Aaron Graham.
 

gordonfink

New member
Dec 5, 2014
1,402
0
0
Visit site
Aaron - where are you located? I have a few lying around - PM if you're interested, and we can work something out.

Also - it takes a T5 screwdriver to open it up. It's easy to do, but you need that. I might have a spare one of those around also.

If you want a new one, look at all the usual places like ebay, fonejoy, and i'm sure many others.
 

Members online

Forum statistics

Threads
322,910
Messages
2,242,883
Members
428,005
Latest member
COME ON WIN ANDROID (ADI)