1. Jdalmau59's Avatar
    I just did the latest upgrade on my 950XL,,, and now when I use the headphones,,,the volume goes automatically down to 0 (none). But if I take the headphones out,I am able to listen.
    10-16-2016 10:00 AM
  2. Matjaz Erj's Avatar
    Mine 950xl is ok.
    10-16-2016 10:14 AM
  3. gbobman's Avatar
    The phone keeps different settings depending on which component is being used. Have you turned up that volume, unplugged it for a bit, then reinserted the headphones and experienced the same issue? (i.e., Does it reset every time?)
    Joe920 likes this.
    10-17-2016 11:52 AM
  4. beman39's Avatar
    Mine 950xl is ok.
    that reply does not help at all...lol I've never understood these posts and why people post these answers lol

    btw gbobman is right, even my SP3 does the same thing which is has seperate volume settings for earphones
    gbobman likes this.
    10-17-2016 12:23 PM
  5. Narr's Avatar
    I think this is a problem with Windows 10 mobile, my kids have 650s and if one of them plugs the headphones in they get no sound, pull the headphones out and there is sound. Plus with them in Groove skips all the tracks.
    Looking in the Feedback Hub it appears to be happening on a fair number of devices.
    10-20-2016 04:24 PM

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