1. jaganathm's Avatar
    Hello all,

    I need some assistance, I been using Nokia Lumia 830 with latest updated 15031 builds and I have some difficulties in using some important apps like Whatsapp, Camera360, Adobe Photoshop etc,,. Whenever I try to open my whatsapp is like I get a blank screen saying loading and loading, keep on loading and ends up without opening the app. I need some help and this is turns to happen for all apps which I mentioned earlier, this happens to me at old version also but I was thinking like it will be fine when I get new version and I some how or other I let go. so some should help me to get off this!!,..
    02-11-2017 02:15 AM
  2. Guytronic's Avatar
    You may need to reset the apps under settings then go to "Apps and Features" look for the advanced tab for the app then choose "Reset this app"
    Doing this will wipe data for the app, yet it often works.

    I have to do this occasionally with Microsoft Edge under W10 because it's one stubborn hombre after an update.
    Good luck there.
    02-11-2017 02:36 AM

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