1. BBStorm74's Avatar
    I have had my 950 on preview builds for a while and I have had some small issues from time to time but with one of the latest builds 15055 I started experiencing issues. 4PM EST I noticed that I could not enter my pin or my Iris scanner would not come on. I soft reset several times then reluctantly used the Window Device Recovery Tool and got the phone back to production. The phone still did not respond on the screen so I gave up and move on watching March Madness. Around 7PM EST I touched my phone and started working. I updated the phone back to the preview build considering I had the same issue on the production build. Phone ran great the rest of Friday and all Saturday, then Sunday came and about 4PM EST on Sunday night and I did the same activity I did on Friday. The phone still did not respond until 5PM EST on Monday. This time a reloaded the phone and kept it on production. Ran all day today with no issue till about 7PM EST and then about 10 mins later it started working again. I have no idea what to do at this point but the way the phone is acting is leading me to think this is a software issue and not a hardware issue. Anyone else had this issue in the past or recently? I am updating the phone now to see if maybe the insider build 15063 will help cause it sure can't hurt at this point.
    03-21-2017 08:52 PM
  2. BBStorm74's Avatar
    Update! Was working like a champ all morning with 15063 loaded. Stopped responding at approx. 12 PM EST and still not responding an hour later....
    03-22-2017 12:55 PM
  3. BBStorm74's Avatar
    Update 2: The phone has came back to life again and is working without issue.
    libra89 and Paul May like this.
    03-22-2017 01:30 PM
  4. Paul May's Avatar
    This seems like a strange issue. Have you tried running the diagnostics app B2X-Smartapp? It can check for hardware and software issues on your phone. Its a long shot but is worth a try.
    libra89 likes this.
    03-28-2017 06:46 PM

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