1. Ixia's Avatar
    I bought a 950xl yesterday. The front facing camera is giving me the error message 0xA00F4271(0xC00D3704). The iris scanner doesn't work and neither does Glance. I've factory reset, updated and put it on Windows Insider slow ring. Nothing has helped.
    Do I return it? I can manage without all those things, it is perfect in every other way, I'm worried about a replacement being worse. Gah...
    03-25-2017 06:42 AM
  2. Scienceguy Labs's Avatar
    I would say that when you spend your hard-earned money on something, it should at least work as intended. I'd ask for a refund and buy another one from a different source.
    aximtreo likes this.
    03-25-2017 09:39 AM
  3. editguy's Avatar
    That's too many things wrong to just ignore them. I'd be a little leery that it might develop more problems as time goes on. The fact that you've done a factory reset and it didn't fix any of the problems doesn't bode well.
    03-28-2017 02:07 AM
  4. Brent Marriott's Avatar
    I had this problem, waited on updates, reset,restored tried every conceivable way to fix front
    camera, eventually got a replacement, seems to be a hardware fault
    had replacement 6 month now front camera working great
    03-28-2017 08:35 AM

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