1. carlossilva91's Avatar
    Hi!

    First of all sorry for my English.

    Recently I got a Surface RT 64 GB and have some problems with it.

    The main problem is relative with Windows Store and Windows Update.

    I will post the trouble.

    ---

    A - Windows recently formatted with the MS image (Windows 8.1 RT) / Windows recently formatted by is own application inside Windows.

    A-1) Windows store can't update Apps or install new one -- Error explaining me that connection is not fast and to try with a new connection;

    A-2) Windows Update works fine and search and install first pack of updates;

    A-3) Windows restarts and install updates;

    B) After restart Store still not working properly and Windows update still working;

    B-1) Windows Update search and install second pack of updates (most of all for Office RT);

    B-2) Windows restarts and install updates;

    C) After restart Store still not working properly and Windows update stopped working;

    C-1) Windows Store give me the first problem at A-1;

    C-2) Windows Update enter on a infinite loop of looking for updates:

    -----

    This is my problem, what I need to do to put this working properly?

    PS: Already do this:

    - WSRESET.EXE

    - Create a new user and delete the old one;

    - Change the Wifi network;

    - Run the fix from Microsoft to Windows Store and Windows Update.

    After all the problem keeping annoying me.

    Someone can give me some help please?

    Regards.
    01-17-2017 04:03 PM
  2. Guytronic's Avatar
    01-17-2017 05:42 PM
  3. carlossilva91's Avatar
    Hi,

    Sure, get something around 35 Mbps.
    01-17-2017 05:50 PM

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