1. shaunydub's Avatar
    Hi all,

    This is a thread for anyone pre-ordered from MS DE store.
    I ordered mine 16th August and did not have any billing or shipping yet.

    Please update if you are in Germany and have your MS store order shipped and when.
    11-18-2013 04:01 PM
  2. Laura Knotek's Avatar
    Did they ever mention the official release date in Germany?
    11-19-2013 12:22 AM
  3. shaunydub's Avatar
    Sure it's 22nd same as everywhere else that has a launch this week.
    I had the same emails regarding the credit cards will start to be charged from 15th and to check your details, my info is correct but I have not seen any changes to my order.
    Laura Knotek likes this.
    11-19-2013 12:38 AM
  4. Laura Knotek's Avatar
    Sure it's 22nd same as everywhere else that has a launch this week.
    I had the same emails regarding the credit cards will start to be charged from 15th and to check your details, my info is correct but I have not seen any changes to my order.
    I hope there aren't any problems and you get it on time.
    11-19-2013 12:40 AM
  5. shaunydub's Avatar
    So do I because I cancelled my back up Amazon order last month worried I would end up with two and no money...also have 4 days off to play it so will be majorly disappointed.
    Only been in Germany for a few months and the shops here don't seem to do midnight launches so I am stuck for a backup plan.
    11-19-2013 01:15 AM
  6. Jeff Merritt1's Avatar
    My bank notified me of the charges going through...fraud protection, you may want to call MS support about it. I accepted everything and my card was charged. It is now waiting to be shipped over-night via UPS...I am thinking it is going to be here Friday. I doubt MS will let anyone get it early...there has been no change on my shipping status. It is waiting for arrival from MS to be shipped...
    11-19-2013 02:45 AM
  7. shaunydub's Avatar
    Hmm,
    Last year I ordered a Surface from MS Store UK and it arrived without me receiving any notification or an update to my order status.
    Crossing all fingers.
    11-19-2013 05:19 AM
  8. nuggets473's Avatar
    Just out of curiosity, have you been charged for the order yet? You can find out by going to commerce.microsoft.com

    My order is still pending (yellow), so i'm a bit worried aswell. They say they will start charging when they start shipping, but several people have had pending charges made on their accounts allready.
    11-19-2013 09:57 AM
  9. shaunydub's Avatar
    Hi,

    I don't know...I am with Deutsche Bank and I can't find anyway to check my credit card online...online banking just shows my normal account.
    My status is still the same....

    Xbox One Day OnePrice: € 499.99 incl VAT
    Quantity: 1
    Status: Backordered
    Send Pre-Order before now to get Xbox One on the day of release.

    11-19-2013 10:18 AM
  10. nuggets473's Avatar
    The status will change when recieving the shipping email i think.

    Anyway, when you go to commerce.microsoft.com do you have a green status on your payment, or is it still yellow like mine?
    11-19-2013 10:31 AM
  11. shaunydub's Avatar
    Oooh I did not know about this page...just checked..
    Assume this means I have been charged ok.

    Fee
    Fee 18/11/2013
    € -499.99 EUR

    There is more options on another page..I can sleep tonight.
    18/11/2013 Fee Fee Mastercard: xxxxxxxx
    € -499.99 EUR
    Laura Knotek likes this.
    11-19-2013 10:43 AM
  12. Laura Knotek's Avatar
    Oooh I did not know about this page...just checked..
    Assume this means I have been charged ok.

    Fee
    Fee 18/11/2013
    € -499.99 EUR

    There is more options on another page..I can sleep tonight.
    18/11/2013 Fee Fee Mastercard: xxxxxxxx
    € -499.99 EUR
    Excellent! Please let us know when it arrives.
    11-19-2013 11:18 AM
  13. nuggets473's Avatar
    Mine still shows yellow (pending). I have no idea why. Everyone else seems to have been charged now.

    It's like they don't want my money, or they forgot my order.
    11-19-2013 12:31 PM
  14. shaunydub's Avatar
    Finally, just got email with UPS tracking number...cutting it close.
    11-21-2013 12:55 PM

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