1. MagicFerret's Avatar
    Hi All,
    I wonder if someone may be able to help me. I am trying to stream videos to my Xbox one from windows 8.1. It used to work fine but suddenly stopped. I have reset all my equipment and checked my preferences on the Xbox that allows streaming. I am using windows 8.1 which see the Xbox as i have the option to 'Play to' Xbox one. All i get is a message saying 'Connecting' on my Xbox and the PC says 'Contacting network device' It just gets stuck and doesn't proceed. I even waited for 10 minutes and still the same message. Has anyone else experienced this issue and knows of a way round it? i appreciate any help. Thanks in advance
    07-13-2014 01:41 AM
  2. PxuLL's Avatar
    Not sure about this error try posting this on the xbox.com forums? Or even contact live chat online? They could possibly help you on the spot.
    07-13-2014 06:41 AM
  3. paulsalter's Avatar
    Try opening the xbox video app first on the one and then try streaming to it

    If it still fails
    turn xbox one off
    open device manager on the pc and look under software devices, delete xbox from here (you might need to go to the view option and select show hidden devices, offline devices are hidden by default)
    turn xbox back on and windows should detect and re add it (if it doesn't see it, go to file explorer and click access media at the top, should do a search and re add xbox)
    try again
    07-13-2014 06:54 AM
  4. Gunny94's Avatar
    Hey mate,

    Had the same issue as you turned out to be not updating Xbox Video. After that restart Xbox :)
    07-13-2014 07:01 AM

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