1. AV2RY's Avatar
    I really don't know how this profile was even created, but it's been linked to my hotmail (email address which I want to keep) for at least 3 years. I think it was created when I got my first Windows Phone (Lumia 710), not sure about that. But I'm pretty sure I never used my hotmail setting up my brothers Xbox 360. Anyway, the profile is there, and if possible I want it gone. Is it possible?

    Thank you in advance
    12-22-2016 12:27 AM
  2. darius_robin's Avatar
    Even I have the same problem, I tried searching everywhere, but once it's created you can't delete it.
    12-22-2016 01:22 AM
  3. Matt Brown's Avatar
    You could move that gamertag over to another email account? I did it a couple years back with my main gamertag
    12-27-2016 05:08 AM

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