Why can't I sync my microsoft account on my HTC 8x?

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Windows Central Question

I have had a problem with my password for a while now, and I was finally able to log into my Microsoft account on my phone. When I try to sync the account however, I get the following error:

Microsoft Account
myemail@mydomain.com
Not up-to-date

Microsoft Account error

Last updated over a year ago

We're having a problem syncing your information. Try again later.

Error code: 8600020A

I have tried turning on and off text/photo/video backup, deleting temporary files, restarting the phone, and changing my Microsoft password. Any ideas? I'm trying to eventually back up my 2 years worth of texts...
 

Harrie-S

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Sep 26, 2014
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If you swich it on than you go to another screen and there you can push backup now.
I ask this because you want so get you text messages. So if tho works you could maybe do a hard reset and not losing your messages.

If you login on a PC with your ms account do you also have a problem or can you see there something what is maybe wrong .
 

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