Bluetooth Band trouble with Lumia 1520

[StygianSentinel]

I can't get a connection to my Band. It connects, then immediately drops the connection. Rebooting both devices along with re-pairing them doesn't help. Any advice? I'd rather not have to wipe my devices....

 

[T Moore]

Have you installed the Microsoft Health app?
Get Started: https://www.microsoft.com/microsoft-band/en-us/support

 

[Rhoyz]

I can't get a connection to my Band. It connects, then immediately drops the connection. Rebooting both devices along with re-pairing them doesn't help. Any advice? I'd rather not have to wipe my devices....

I got mine working by un-pairing band with the phone (delete) and uninstalling the microsoft health app. Reboot your phone and install microsoft health. Sign in and pair your band. It should work now.

 

[StygianSentinel]

My Band has developed some other problems, namely one of the batteries attempted to start to separate itself from the Band strap, so even though that fixed the BT issue, I went and sent it in to have it replaced. I seem to have bad luck with fitness trackers. First two Fitbits crap out on me, now this.