My Lumia 930 gets hot and stuck in a loop until the battery dies. Will a hard reset fix the problem?

[WPCentral Question]

My Lumia 930 gets hot and stuck in a loop until the battery dies.

This Lumia 930 was an AT&T phone. I got it unlocked and now have Give Mobile. The AT&T logo still comes up when it is in this death spiral loop. Is this a software vestige ie.,trying to reconfigure as an AT&T? If I do a hard reset will it revert to being a locked phone?

 

[AV2RY]

Re: My Lumia 930 gets hot and stuck in a loop until the battery dies.

To answer your last question -it should not. 930 isn't ATTs phone why do you get its logo

 

[RumoredNow]

Re: My Lumia 930 gets hot and stuck in a loop until the battery dies.

I'm a bit lost... There never was an AT&T branded Lumia 930.

At any rate, hard reset of the phone should not re-lock your SIM tray. A SIM unlock should not cause any lockup.

I'd strongly suggest reflashing the latest available OS and Firmware with the Windows Phone Recovery Tool: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA


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