Why is Whatsapp not adding my Outlook contacts to favorites?

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Windows Central Question

why whatsapp is not adding my outlook contacts to favorites

in my lumia 625 whatsapp is not adding my outlook contacts to favorites. the add new chat (+) and call options are not working. somebody help me with this
 
How do i sync them to my phone.
My outlook contacts are there automatically when connected to my ms-account.
I don't know any other way of storing contacts.
 

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