CRICKET LUMIA 640 wont allow sending a text to email address??

[Windows Central Question]

My new CRICKET LUMIA 640 wont allow me to send a text to any email addresses? Conversely, I cannot send a text from my laptop to my CRICKET LUMIA 640 using the (my phone number)@sms.mycricket.com) format?

thanks,
Ken

 

[John Paul12]

i have the same problem ulocked 640 xl wp10

email to phone is fine
phone to email and a box pop up to say it can't

The only way I found to bypass the bug is to send a attachment with sms to email address. outlook will but it junk folder for me.