CRICKET LUMIA 640 wont allow sending a text to email address??

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Windows Central Question

My new CRICKET LUMIA 640 wont allow me to send a text to any email addresses? Conversely, I cannot send a text from my laptop to my CRICKET LUMIA 640 using the (my phone number)@sms.mycricket.com) format?

thanks,
Ken
 
i have the same problem ulocked 640 xl wp10

email to phone is fine
phone to email and a box pop up to say it can't

The only way I found to bypass the bug is to send a attachment with sms to email address. outlook will but it junk folder for me.
 

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