1. YaSo's Avatar
    Yesterday I discovered that the power button doesn't work like it should. I used to be able to hold it for a few seconds and the tablet would boot, but that doesn't work anymore.

    The tiny orange LED next to the power button lights up (slow blinks) when it is powered, and if I hold the button in, I get a quick orange blink, then about 15 slow blinks, then after 10 more seconds I will get the ASUS splash screen and see the Windows 10 spinning boot animation. If I keep holding the button, I can get it to the lockscreen, and use my finger to unlock and get to the desktop.

    But as soon as I remove my finger from holding the power button, the tablet shuts down. I managed a quick workaround by using tape to hold a 5mm rolled up piece of business card to keep the power button pressed in while I used it. for a few hours.

    By the way, the magnetically attached keyboard doesn't work anymore, though a Bluetooth mouse still does.

    (edit: By the way, I kept this tablet in a cushioned tablet sleeve, inside a laptop section of a new backpack ever since I got it, no drops or bumps.)

    Does anyone know if there an easy fix for this? Thanks in advance.
    Last edited by YaSo; 02-07-2017 at 02:05 PM. Reason: see edit
    02-07-2017 01:59 PM
  2. SteelSteve's Avatar
    Sounds hardware to me, and that would imply contacting Asus for repair / replacement.
    YaSo likes this.
    02-09-2017 02:46 PM
  3. YaSo's Avatar
    Weird Update, Fixed?: It found out that the T102HA won't charge if you are using it while the power button is held down.

    The tablet just shut off on me after watching a movie on the second day this glitch happened. I got it to boot back to the desktop (power held for 30 seconds to initiate boot) when it shut off again. I couldn't get it to reboot afterwards despite how I tried to hold the power button for the rest of the day.

    This morning I started to send ASUS an email to get it repaired. I put it on charge and then while trying to put tape over the power button as before, it booted up after a 2 second press like normal. Even the keyboard and trackpad worked like usual. When I got to the desktop I found the battery was at 2% and charging. I can only think that the battery died while using it, and that 'reset' something. By the way, I can (and had) always felt a little click when pushing in the power button, so nothing changed in how the button felt. After several hours of charging and a few reboots to test it, it now seems to work as it did before the glitch.

    So now, do I trust it? What if I sent it back for repair just to have them tell me t works just fine? I'm posting this follow up in case anyone else has a similar issue and needs a potential temporary fix..
    02-10-2017 04:57 PM
  4. SteelSteve's Avatar
    Well, glad its working again. I would say you have a warranty, so use it for awhile, and if it starts to act up again you can always contact ASUS then.
    02-12-2017 05:13 PM

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