HATE this phone. I have an HTC Black WP8, and at first, I really loved it. Then I discovered the lack of apps available on it. Which was disappointing, but I could get past it. Then I had an issue of it constantly telling me my sim card was missing. There is no sim card, but that problem seemed to fix itself. Constantly have had the issue of text messages randomly saying "can't send" which requires a complete restart of my phone so that I can send text messages. And now, im getting more and more apps not updating, or loading properly, or just not doing anything at all, which requires me to uninstall and reinstall them to get them to work. GRRRR. Like I said, I can get past the lack of apps, but when the apps that are out there don't work properly, that's when it bothers me. Oh, and the missing app features doesn't help either. I really wanted to like this phone, especially going from an iphone to a windows phone, but no, the windows phone is a huge step back from an iphone. Don't get me wrong, I prefer windows/Microsoft, I'm really not fond of anything apple, but apple's product works, windows product does not. I don't know if WP8.1 has fixed any of these issues or has made using this phone any better, but I hope it has. I don't believe I will ever see the update to 8.1 come down the pike for my phone, or atleast before I kick it to the curb in a month. There's a reason why a lot of developers have dropped making anything for the windows phone, and the reason is probably that it's a crappy phone. In my opinion, the windows phone is the dumbest smartphone on the market. I wish I felt differently, but in one more month, my contract with Verizon will be done, and I will be kicking both to the curb for ATT and an Android phone. I sure hope that anyone who reads this has had a better and satisfying experience with WP, but I'm sorry to say I have not. Sorry for the rant.