06-05-2013 09:13 PM
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  1. morpheus1982's Avatar
    Has anyone noticed how dirty the polycarbonate gets through usage?

    If so, is there a way to clean it??? It has gone "black" around the edges and corners, with some streaks on the back.

    Using a wet-wipe for example does not work.

    Click image for larger version. 

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    Last edited by morpheus1982; 11-21-2012 at 02:55 PM. Reason: Added photos, taken with the Samsung Note 2 (the darkside) LOL
    11-21-2012 06:50 AM
  2. baygacon's Avatar
    Mine too! Not even 2 weeks old and the corners are turning black. Any tips for cleaning would be great!
    11-21-2012 07:25 AM
  3. morpheus1982's Avatar
    It must be a feature. "Over time, your colourful 8X will turn black, like all the other phones you wanted to avoid"...

    I may update my signature pic to reflect the true state of the phone over time.
    11-21-2012 08:07 AM
  4. gavlop's Avatar
    shldve gone with black :P
    11-21-2012 09:50 AM
  5. 3773M's Avatar
    Can someone upload pics of how bad it looks?
    11-21-2012 10:02 AM
  6. socialcarpet's Avatar
    It's not polycarbonate, it's the soft touch coating HTC puts on the phone.

    Some careful, gentle cleaning with a soft cloth moistened with a weak solution of soap and water should take care of it.
    11-21-2012 11:17 AM
  7. morpheus1982's Avatar
    It's not polycarbonate, it's the soft touch coating HTC puts on the phone.

    Some careful, gentle cleaning with a soft cloth moistened with a weak solution of soap and water should take care of it.
    I am pretty sure the material was said to be polycarbonate. One of the HTC designers from a promotional video mentioned so before the phone was released.

    Anyway, thanks for the cleaning tip.
    11-21-2012 11:37 AM
  8. morpheus1982's Avatar
    The only camera I have is the phone itself....
    11-21-2012 11:37 AM
  9. Klaric's Avatar
    Use a mirror!
    11-21-2012 11:39 AM
  10. Klaric's Avatar
    And I think socialcarpet meant that it wasn't the actual polycarbonate getting dirty, but rather the soft-touch coating.
    11-21-2012 11:40 AM
  11. morpheus1982's Avatar
    Oh i see. Thanks.
    11-21-2012 01:45 PM
  12. ajua's Avatar
    That was my concern when reading that it had a soft-touch coating. I ended up ordering a black one with the idea of getting original cases in other colors. I have one in Cali Blue from HTC and it looks great and it's wonderfully fitted to the phone. Hopefully they will make other colors available soon.

    Post pics and let us how the cleaning went.
    11-21-2012 02:07 PM
  13. mobilekiwi's Avatar
    Mine didn't clean up. I have sent back to retailer to be replaced by the black version.
    11-21-2012 02:55 PM
  14. morpheus1982's Avatar
    That was my concern when reading that it had a soft-touch coating. I ended up ordering a black one with the idea of getting original cases in other colors. I have one in Cali Blue from HTC and it looks great and it's wonderfully fitted to the phone. Hopefully they will make other colors available soon.

    Post pics and let us how the cleaning went.
    Photos added into first post. I bought a sleeve case for phone after it already started getting dirty. I will probably end up getting the double shock case too. 24 months is a lot of time to get dirty!
    11-21-2012 02:58 PM
  15. spiff_p239's Avatar
    Seeing your pics makes me glad I didn't opt for the blue or the yellow (if Verizon would have carried it, anyway).
    11-21-2012 03:04 PM
  16. 3773M's Avatar
    Wow, this really feels like a fatal flaw. The rebooting and battery issues will be fixed by a software update eventually it seems. But in a couple of months everbody's colored 8X is going to look like an old shoe? What was HTC thinking when they shipped a device with this soft-touch coating if it wears this poorly?!
    11-21-2012 03:15 PM
  17. Coffee's Avatar
    It doesn't. Mine looks fine after a week in my jeans.
    11-21-2012 03:18 PM
  18. baygacon's Avatar
    Mine looks the same, except I don't have the black marks on the back (only on the corners) Let us know how you go with cleaning it. I might try using warm soapy water as suggested
    11-21-2012 03:24 PM
  19. Klaric's Avatar
    Something seems strange with the actual streaking, a little too specific (I would think being in your pocket would produce a more even stain). I'm wondering if the phone has encountered excess heat or something? Can you confirm if the phone has been set on or around anything that puts off heat (laptop fan)?
    11-21-2012 03:31 PM
  20. Coffee's Avatar
    I could see the edges being colored by dark material like denim if it rubbed against it a lot - but not inside the (assumed) white pocket.
    11-21-2012 03:33 PM
  21. baygacon's Avatar
    That was my concern when reading that it had a soft-touch coating. I ended up ordering a black one with the idea of getting original cases in other colors. I have one in Cali Blue from HTC and it looks great and it's wonderfully fitted to the phone. Hopefully they will make other colors available soon.

    Post pics and let us how the cleaning went.
    Do you have a link to this case? Thanks
    11-21-2012 03:34 PM
  22. tomatoes11's Avatar
    Any staining to plastic is probably water related. Do you guys have sweaty palms or live in a humid or rainy area? Wet pockets will do that to any an soft touch case or in this case, phone.

    Either way, I am terrified and will be getting that double shot case or a tpu case that will cover the corners. LOL
    Last edited by tomatoes11; 11-25-2012 at 12:54 PM.
    11-21-2012 03:43 PM
  23. philxor's Avatar
    I've only had my phone for a week now but I take in and out of my pockets pretty often and it looks the same as it did when I took it out of the box.
    11-21-2012 04:06 PM
  24. Kamasori's Avatar
    Mine didn't clean up. I have sent back to retailer to be replaced by the black version.
    I have the same issues on the corners, did the retailer accept this as a good enough reason? I thought they might kick up a fuss. Were you on contract or PAYG?
    11-21-2012 04:42 PM
  25. socialcarpet's Avatar
    And I think socialcarpet meant that it wasn't the actual polycarbonate getting dirty, but rather the soft-touch coating.
    Yup, this.

    It's the soft touch rubberized coating getting dirty. The polycarbonate is the hard stuff underneath that coating.
    11-21-2012 04:56 PM
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