This has happened to me for the third time now.
I was on a call and the battery completely discharged and the phone shut down. When I connected the phone to a charger or a laptop USB port (tried both out of desperation) it will simply vibrate once, a short vibration and then do nothing. If I try to press the power and volume down button to do a hard reset it just vibrates twice and does nothing. If I pull the battery, wait and then plug back in, same result as before.
The first time I was at a Microsoft store and the rep simply gave me the demo battery for my battery and everything was fine. His rationale was that a cell in my battery could be faulty.
The second time the rep gave me his demo battery and said he had never seen something like this before and that I should try the firmware update when I had time.
I updated the firmware and assumed all was solved.
Yesterday the same thing happened and now my phone is dead
I am traveling and have no access to a Microsoft Store, would anyone on these forums have any ideas for me?
I was on a call and the battery completely discharged and the phone shut down. When I connected the phone to a charger or a laptop USB port (tried both out of desperation) it will simply vibrate once, a short vibration and then do nothing. If I try to press the power and volume down button to do a hard reset it just vibrates twice and does nothing. If I pull the battery, wait and then plug back in, same result as before.
The first time I was at a Microsoft store and the rep simply gave me the demo battery for my battery and everything was fine. His rationale was that a cell in my battery could be faulty.
The second time the rep gave me his demo battery and said he had never seen something like this before and that I should try the firmware update when I had time.
I updated the firmware and assumed all was solved.
Yesterday the same thing happened and now my phone is dead
I am traveling and have no access to a Microsoft Store, would anyone on these forums have any ideas for me?