| | 08-27-2013, 09:31 AM #1
I've had my Lumia 1020 since the 12th but I didn't get to open it and activate until the 18th since I was out of town. So far the only major problem that I have had is the phone randomly powering down. When it does this, 30% of the time it attempts to restart and it fails. (AT&T logo and then nothing) The rest of the time the phone does not respond to me pressing the power button alone, and I have to do both volume keys with the power button or plug in the charging cable at the same time to get any kind of activity.
I had this sort of issue with my 920 before, but not quite as frequently as I have had with the 1020. (Considering my time of ownership) Is this an OS-specific issue or does this seem like hardware? I would prefer to be better informed on this and know what the best course of action is before I go nuclear by contacting AT&T. I'm sure I would get a "new" Lumia 1020 but knowing my luck I would get a certified like-new device that has a cosmetic flaw or another issue not present in my current phone.