Windows goes galactic

Revealed: Samsung's Surface Pro-like Galaxy Book, running Windows 10

Saving money on data

Mint SIM is the perfect way to get cheap data in the U.S.

We made some changes

Our new forums are here!

Don't count Windows Phone out just yet

Dead? Psh. Here are 5 reasons to stick with Windows 10 Mobile

VPN vs. Proxy

The difference between a proxy and a VPN

Latitude attitude

Dell Latitude 7280 is a business laptop with tons of consumer attitude

4K all the way

You probably don't NEED a 4K webcam, but we love Logitech's BRIO 4K anyway

Long live Windows phone

Contrary to popular belief, Windows phone won't die anytime soon

XP-YESSSSSSS

Dell's already awesome XPS 15 gets even better in 2017

Surface Pwn 5

Surface Pro 5, Project NEON details leaked on LinkedIn?

Redefining the PC

Why Microsoft's Surface phone could be MUCH more than a mere 'phone'

Surface table meets Windows 10

Yes, we did put Windows 10 on the original Surface table ... and it rocks

Cream o' the crop

Before buying a Microsoft laptop, check out our pick for the absolute best

Simple and secure, just the way I like it

We think Windows 10 Cloud is a great idea, here's why

uber micro

Halo Wars 2 has something for everyone. Here's our full review.

Oldie but goldie

We reviewed Microsoft's decade-old Surface table

Creators Update comin' at ya

These are the coolest new features in the next big Xbox One update (video)

Buyer's guide

The Razer Blade 14 is the best laptop Razer has to offer

Windows 10 app gems

10 terrific Windows 10 apps you should be using

Tower of power

Here's what we think of Dell's XPS Tower Special Edition

< >
Welcome to the Windows Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 18 of 18
  1. Mr. Tofu's Avatar
    Member

    Posts
    233 Posts
    Global Posts
    249 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #1  
    Have you guys experienced your phone shutting off and restarting? Happened to me twice, i think. most recent was this morning, i was just picking various pics for my contacts list (gotta supply pics for the flipping tiles on my home screen!) and cropping them when it just shut off and started up the reboot process. Is this an issue? Have you guys experienced something like this? I'm a little paranoid because I already had to send back my wife's 810 because it had a defective screen. Thank, ya'll!
  2. Mystictrust's Avatar
    Member

    Posts
    977 Posts
    Global Posts
    982 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #2  
    It might be an issue with WP8 overall, and from what I gather browsing the WPC forums is that this is a common issue across devices and it is possible that Microsoft is readying a fix or looking into the issue. We're all early adopters for their "new" WP8 platform.

    I've had my 810 for a week and have experienced 3 spontaneous restarts. I'm going to give Microsoft the benefit of the doubt here and assume this will be fixed soon (next couple of months? That'd be nice)... this is EXACTLY what kept happening with my Android device and it ticked me off to no end (particularly because I had a sim password on there and I would have no idea my phone was out of service until I checked on it for something and saw the password prompt)
  3. smurfercom's Avatar
    Member

    Posts
    218 Posts
    Global Posts
    282 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #3  
    Although I'm new to touchscreen phones I've had my 810 for 48 or so hrs and played with it for hrs last night. The phone finally got warm and was running hd video and running as many background apps as possible with no reboots. I haven't dl'd any apps as I'm still getting used to touchscreen phones and such. I unpinned any social apps to bad it's embedded in the OS I can't delete fb/tw so I guess I'm stuck with something I'll never ever use. Do they really need to embed certain apps so you can't delete them within the OS and the fact that you are forced to leave it in your device. I'm basically using the phone as a phone and skydrive all my office docs to the server. Sync up to outlook and it's all good, and with word my world is pretty much complete. I really have no complaints or issues so far with the 810. And as a systems builder I'm well aware of the fact that this os is still infant and will grow in time. The little bugs like volume issue really needs to be fixed asap!
  4. Nogitsune Micah's Avatar
    Banned

    Posts
    2,999 Posts
    Global Posts
    3,215 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #4  
    I haven't experienced any issues really(YET)! I love it :D
    Sucks hearing about issues of others though and does make me slightly worried.
  5. wprob's Avatar
    Member

    Posts
    69 Posts
    Global Posts
    71 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #5  
    no issues here, not a one in the 2 weeks i've had mine :)
  6. o4liberty's Avatar
    Member

    Posts
    307 Posts
    Global Posts
    4,311 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #6  
    All of the new wp8 devices seem to be experiencing random reboots and freeze ups. I have the 822 and it has happened a few times so far so I think there will be an update to fix it.
    Sent from my RM-845_nam_vzw_100 using Board Express
  7. metalchick719's Avatar
    Member

    Posts
    2,354 Posts
    Global Posts
    2,671 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #7  
    I haven't experienced this issue so far. My only problem has been the phone freezing up on me because of Words with Friends, but that happened the first two days I've had it (Monday and Tuesday) and never again since.
  8. Wyn6's Avatar
    Member

    Posts
    190 Posts
    Global Posts
    191 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #8  
    Quote Originally Posted by smurfercom View Post
    Do they really need to embed certain apps so you can't delete them within the OS and the fact that you are forced to leave it in your device. ...
    You don't have to sign into these things with your accounts if you don't wish to. Then it's not actually there. For example, I've signed into LinkedIn and Twitter, but not Facebook (don't have an account). So, there's nothing to do with Facebook on my phone. You can also remove the accounts if you have signed into them.

    Anyway, I've had my phone since last Wednesday the 14th and haven't had a single issue with it as of yet. Knock on wood. But, it seems this random reboot is an OS thing because it's cropped up on two different Nokia devices and an HTC device. Hopefully, it gets fixed soon enough.
  9. thekonger's Avatar
    Member

    Posts
    277 Posts
    Global Posts
    317 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #9  
    Quote Originally Posted by Mystictrust View Post
    It might be an issue with WP8 overall, and from what I gather browsing the WPC forums is that this is a common issue across devices and it is possible that Microsoft is readying a fix or looking into the issue. We're all early adopters for their "new" WP8 platform.

    I've had my 810 for a week and have experienced 3 spontaneous restarts. I'm going to give Microsoft the benefit of the doubt here and assume this will be fixed soon (next couple of months? That'd be nice)... this is EXACTLY what kept happening with my Android device and it ticked me off to no end (particularly because I had a sim password on there and I would have no idea my phone was out of service until I checked on it for something and saw the password prompt)
  10. Nogitsune Micah's Avatar
    Banned

    Posts
    2,999 Posts
    Global Posts
    3,215 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #10  
    I actually spoke to soon :/

    I had my phone randomly restart one me twice tonight.....it was just lying there and restarted.
  11. thekonger's Avatar
    Member

    Posts
    277 Posts
    Global Posts
    317 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #11  
    Quote Originally Posted by o4liberty View Post
    All of the new wp8 devices seem to be experiencing random reboots and freeze ups. I have the 822 and it has happened a few times so far so I think there will be an update to fix it.
    Sent from my RM-845_nam_vzw_100 using Board Express
    Scratch the word 'all' from that post. It may be happening to a few, but I would say it is an issue with that handset, not WP8. I have a 920 and work with two others that bought a 920 and of Wednesday no restarts. In fact we were all bragging about how great WP8 and the 920 is in the office.

    On another note, my 920 has frozen three times in WWF and that is happening to a lot of people. WWF is a crappy, buggy port that should be pulled until Zynga fixes it.
  12. metalchick719's Avatar
    Member

    Posts
    2,354 Posts
    Global Posts
    2,671 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #12  
    Quote Originally Posted by thekonger View Post
    Scratch the word 'all' from that post. It may be happening to a few, but I would say it is an issue with that handset, not WP8. I have a 920 and work with two others that bought a 920 and of Wednesday no restarts. In fact we were all bragging about how great WP8 and the 920 is in the office.

    On another note, my 920 has frozen three times in WWF and that is happening to a lot of people. WWF is a crappy, buggy port that should be pulled until Zynga fixes it.
    After my phone crashed thanks to Words with Friends, I've pretty much been treading lightly with that app. I've been using it, but I don't dare touch the screen until my games actually load. So far, that's been fine and I haven't had anymore crashes.
  13. CaptDjob's Avatar
    Member

    Posts
    159 Posts
    Global Posts
    162 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #13  
    I have had Lumia 920 yellow for three days and three random boots for me already. And it just does it without doing anything. Last time today, I called a phone call, ended call, put phone to car seat and 10sec and boom, reboot. No apps used or anything.
  14. gibbyhome's Avatar
    Member

    Posts
    563 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #14  
    There is a report that it could be due to the Skype app? Do you have that installed. If not I would set your phone to backup everything and do a hard reset and don't install the Skype app yet and see it its still crashing. Good luck

    Sent from my RM-820_nam_att_100 using Board Express
  15. Mr. Tofu's Avatar
    Member

    Posts
    233 Posts
    Global Posts
    249 Global Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
       #15  
    If the issue is with the handset, will a hard reset 'fix' the problem? Also, do I need to be signed up with SkyDrive to fully back it up or can i do that by connected my phone to the comp via USB cable?
  16. bkbillma's Avatar
    Member

    Posts
    3 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #16  
    Yeah the 920 is solid but my girlfriends dad got the 822 which shuts off randomly apparently. WWF absolutely sucks
  17. Mandroid#AC's Avatar
    Member

    Posts
    6 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #17  
    I've had my 810 almost a week now and no restarts here. It's pretty slick, no regrets coming over from Android.
  18. bynum63's Avatar
    Member

    Posts
    1 Posts
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    #18  
    my first phone was doing this. it was doing it early day sometimes 3 and 4 times. so i got a new phone and it has already powered down and rebooted. so im at a lose as to why these phones do this.

Similar Threads

  1. Lumia 900 just shut off, wont come back on
    By Oldmajor in forum Nokia Lumia 900
    Replies: 17
    Last Post: 08-13-2012, 09:21 PM
  2. Microsoft shut off my Windows Phone and made it useless
    By brmiller1976 in forum Windows Phone 7
    Replies: 32
    Last Post: 04-30-2012, 05:42 PM
  3. Focus Flash randomly shutting off?
    By Dr Widdleguy in forum Samsung Focus Flash 4G
    Replies: 4
    Last Post: 02-25-2012, 07:58 AM
  4. Cellular connection shuts off!
    By bonaojnfr525 in forum Windows Phone 7
    Replies: 1
    Last Post: 02-17-2012, 01:16 PM
  5. Replies: 1
    Last Post: 10-13-2011, 09:48 AM

Posting Permissions

";