| | 01-04-2013, 10:08 PM #1
So I purchased a brand new L810 few days ago on eBay and it arrived today via usps priority. I went to tmobile store and got a micro sim card. Activated it and inserted it. I received a no-service icon on the top left. Called tmob and after about 20 mins of troubleshooting they rep asked where I purchased the device and I told him eBay. He said the Imei# is blocked as the device was marked stolen. It appears it was stolen from a tmob store by a store employee from what I gathered. At any rate, I emailed the seller as he indicated that refund is an option on the original post. That was 4 hours ago and he is yet to respond.
The downside is I've to file a complaint with eBay/ paypal to get back my $400. In the mean time, tmob was unable to reactivate my old regular sim card so I had to drive back to the store to get another reg. sim to use with my old phone (hd7). As it stands, I doubt the seller will respond as I have a gut feeling he Robert A. Palati in Arizona knew what he was doing. I also think he's going to close his seller acct although he has had it open since 1999. Thing is I've to try to resolve the issue with the seller (at least make some efforts) b4 filing a complaint with eBay / PayPal. The purchase is covered for sure but I'm unsure how long it takes for eBay/PayPal to investigate and process a refund for situations like this. Another strange thing is b4 I purchased the item, I had emailed him to ask about shipping and his name appeared as Ian. On the pig, it is Robert Palati.
has anyone here had this kind of experience? It hurts to think people still do things like this on eBay.