Yes, I installed it, but same crap - does not look like it senses a phone.Oh i forgot here is the link for retail edition, Nokia Software Updater for Retail 2.0.6.rar
In fact try uninstalling everything related nokia from your computer (my computer>uninstall or change program) and then install the retail one,it should work
Try it on Win 7 32bit.I too had this problem with my Lumia 620.The problem was I was using a 64bit version that came preinstalled.Yes, I installed it, but same crap - does not look like it senses a phone.
I'm running Nokia Care Suite on Win8 64 bit without any problems, so not sure where you are getting that infoTry it on Win 7 32bit.I too had this problem with my Lumia 620.The problem was I was using a 64bit version that came preinstalled.
I too searched around the web for a solution and someone had mentioned that Nokia Care Suite and NSU for Retail
don't work properly on 64bit.
Now my phone is detected without any hassle.