- 06-21-2013, 08:52 AM #1
I am on my 2nd Nokia 928 as the 1st would lock up alot and had the really loud vibrating motor. Anyway VZW replaced it with a new one which was great on their part but a couple weeks of owning the new phone I am starting to hear the creaking noise that some people have and it seems like the vibration is going towards being really loud again. Anyway my question is that this being the 1st time I have owned a Nokia phone, is this the phone quality to be expected? My concern is that if the phone is only a few weeks old, is this what it settles to or will it get worse?
- 06-21-2013, 11:40 AM #4
I'm really not saying this to be negative, but I was completely disappointed and underwhelmed with the Nokia build quality on this phone. People can say what they want about Samsung's "plasticky" phones, but my S4 is completely solid, smooth vibrator, doesn't creak, buttons are solid and bright white and no blemishes on the overall build quality. Regardless of the perceived build quality of the 928, the S4 feels much better to me.
Other than the defects and blemishes, the 928 is a fantastic phone. I really liked WP8 overall as well minus a few gripes. I really hope you get the 928 that you deserve!
- 06-21-2013, 12:20 PM #5
- 06-21-2013, 12:49 PM #6
I received my fourth in the mail today, and it has the same gunky button even though they "hand picked" it for me, and "made sure it doesn't have any of the defects" I've had. Oh, and it's a refurb. I'm just going to keep the one I've had for almost a month now. The only problem with it is the gunky button, and I can live with it. I just have a lot less respect for Nokia's quality control processes.
- 06-21-2013, 01:40 PM #8
I understand it's hard to believe if you haven't experienced these things, but many people are affected some of these issues if not all of them.
- 06-21-2013, 06:53 PM #11
- 06-21-2013, 07:09 PM #12
- I am right there with you. I have gone through 12 928's and every one has had a defect above and beyond the messed up Windows Button. I love WP8 and this phone so much that I just kept trying but eventually I had to give up. I ended up getting an S4 as well. I have a Note 2, but travel a lot and wanted the extra features for hands free use while in the car. There are a lot of things I don't like about the S4, but I have no build quality issues at all and contrary to what many are saying in the forums my battery life and call quality are on par with my Note 2 which was excellent in those two areas. I know that the 928 is a great phone I am just unlucky and maybe the first several batches my city received had some bad ones. I will definitely keep an eye on WP8 and hopefully will be able to buy one again this fall. I heard that HTC is making a WP8 variant based on the HTC One. That would be nice. Good luck!
- 06-21-2013, 07:14 PM #13
- 06-21-2013, 07:48 PM #14
I don't have a 928, but I have a 920 and an 810. I've also had many Nokia phones over the years (only phone I've had that wasn't Nokia is an iPhone 4). I want to speak about Nokia in general, not necessarily just their WP8 phones. From my experience, and I've owned their phones since 2002, the build quality has always been excellent. Even when the phones are made from plastic and even when they've been super thin, they always feel substantial, never flimsy. You shouldn't have anything to worry about with your 928.
- 06-22-2013, 01:56 PM #21
My 920 is creaky and has a rattling vibrator. There's dust in the front camera too as well as in the ear piece which ruins the audio when on a call.
My S 3 feels solid though and has none of the build quality issues the 920 has. I'm amazed that Nokia have allowed the same production quality (or lack of) to extend to the 928 as well. It's no wonder they're on their knees if this is how they do business these days.
When Nokia made their own handsets, in their own factories, none of these issues would come up. Sure, there would be the odd defective phone which is to be expected but to have these horrible little niggles and annoyances from what can only be a cheap manufacturing process without robust quality control in place can only spell disaster for Nokia and their reputation.
- 06-22-2013, 02:13 PM #22
My vibrate rattles slightly as well, which has rendered that feature unusable for me. The volume controls, however, are very good and the lowest setting (01/30) is actually quiet, unlike other phones I've had where the lowest setting was actually too loud so I wasn't able to use those features either. Turning the volume higher is also nice and gradual compared to other phones (mainly Samsung, including their TVs) where there would be a sharp increase in loudness going from one level to another.
It's a fair trade off for me.
Last edited by cybodroid; 06-22-2013 at 02:26 PM.
- 06-22-2013, 10:02 PM #24
I had the creaking issue on my 1st White 928. When I rubbed my finger across the bottom I would hear this strange creaking noise, it was annoying enough for me to exchange it. The replacement has been great, no issues whatsoever.
- 06-23-2013, 11:58 AM #25
This 928 is probably acceptable to keep past the return period, just have to decide if I want to accept the shortcomings of WP8 and be patient or come back to it next year if they add the features in that I need. The fact that Microsoft removed their YouTube app really has me hating Google, but I am sure there are many instances where Microsoft protects its software in the same manner.
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