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  1. mikejets89's Avatar
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       #1  
    Hey guys I drop my Lumia 920 it took a big hit my screen is kind of loose I have both insurance plans can they replace it or how much will it be to be fix by them if so can they give me a new colors
  2. rdubmu's Avatar
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    #2  
    I would call 611 and ask. Don't tell them you dropped the phone. Tell them the screen is loose unless there is obvious damage. I believe the Lumia 920 is about $150 to get it replace via insurance. Also if you bought it via microsoft, Microsoft assure I'd only $50 and extends your warranty to 2 years
    Sent from my RM-820_nam_att_100 using Board Express
    mikejets89 likes this.
  3. wpcautobot's Avatar
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    #3  
    Unfortunately, with ATT, the 920 is $199 to replace using their insurance.
    mikejets89 likes this.
  4. HeyCori's Avatar
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    #4  
    You could ship it to Nokia for repairs if you don't mind going phone-less for a little while.

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