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  1. mikejets89's Avatar

    78 Posts
    Hey guys I drop my Lumia 920 it took a big hit my screen is kind of loose I have both insurance plans can they replace it or how much will it be to be fix by them if so can they give me a new colors
  2. rdubmu's Avatar

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    I would call 611 and ask. Don't tell them you dropped the phone. Tell them the screen is loose unless there is obvious damage. I believe the Lumia 920 is about $150 to get it replace via insurance. Also if you bought it via microsoft, Microsoft assure I'd only $50 and extends your warranty to 2 years
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  3. wpcautobot's Avatar

    65 Posts
    Unfortunately, with ATT, the 920 is $199 to replace using their insurance.
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  4. HeyCori's Avatar
    Mod Emeritus

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    You could ship it to Nokia for repairs if you don't mind going phone-less for a little while.

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