So i'm having some of the troubles others are:
Creaky body near the sim card tray
Inside of phone moves around
Speaker quality is hit and miss, sounds like a blown speaker or bad connection
I started off byusing the att online chat to report my troubles, they were not able to assist and suggested calling my local store. So I called into a local store, but since i was past the 15 day return policy, they couldn't help me, and suggested customer care via the phone. So after a pretty quick conversation with cusotmer care, the gentleman agreed i had a defective phone, and had me take the sim tray out to check the water sensitive sticker. When i did, i found i had no sticker, and att was not able to exchange my phone, even though they agreed the phone was defective. So i tried calling the store again, and they reported to me without consent from att customer care, they could not help.
Now i have a phone that att agreed should be replaced, and fear that the above issues will just worsen with time.
I ended up giving Nokia a call, they will assist in repairing the phone, but i have to send it in and then have no phone for the duration.
My question is has anyone else found out that they are missing the water sensitive sticker, or have any suggestions on getting an exchange from att?
Creaky body near the sim card tray
Inside of phone moves around
Speaker quality is hit and miss, sounds like a blown speaker or bad connection
I started off byusing the att online chat to report my troubles, they were not able to assist and suggested calling my local store. So I called into a local store, but since i was past the 15 day return policy, they couldn't help me, and suggested customer care via the phone. So after a pretty quick conversation with cusotmer care, the gentleman agreed i had a defective phone, and had me take the sim tray out to check the water sensitive sticker. When i did, i found i had no sticker, and att was not able to exchange my phone, even though they agreed the phone was defective. So i tried calling the store again, and they reported to me without consent from att customer care, they could not help.
Now i have a phone that att agreed should be replaced, and fear that the above issues will just worsen with time.
I ended up giving Nokia a call, they will assist in repairing the phone, but i have to send it in and then have no phone for the duration.
My question is has anyone else found out that they are missing the water sensitive sticker, or have any suggestions on getting an exchange from att?