Today I "erased my data" and my phone. Wont erase anything and is stuck on gears and at the end it shows a "sad face" hard reset/soft reset wont work either and my pc "detects" it only on start up(while phone boots) i cant get the battery out if that is the reason my phone is at perfect shape (idk if its software problem because recently i wanted to upgrade to windows 10 (TP) but it wont update (had 12 gb free space and the error code was 0x80070070(i think) so please if someone knows "how to" something to save it tell me.Thanks a lot and sorry for my bad english.ive been hospitalized for a while and i forgot how to speak/write almost. :crying: