The first 820 i had broke in my pocket (cracked screen), even though it was in a case with a screen protector. I eventually got a replacement from carphone warehouse after shouting and screaming for three hours in-store.
The second handset is plauged by bugs. Sometimes it won't charge through USB for no apparent reason. The data connectivity often won't work without turning the phone off and on first. Sometimes the music player volume will zump to zero and won't turn back up until you turn it off and on. Some photos iv taken have a solid line of purple pixels across them, the list goes on...
Iv tried endlessly to tackle this with Nokia and they've done absolutely nothing. They do not know the meaning of the words "customer service", do some forum searches and you'll see what i mean.
Iv used Nokia for 15 years but when this contract runs out im never dealing with them again. Take my advice and save yourself from a ton of frustration, and being stuck with a shoddy handset for two years.
The second handset is plauged by bugs. Sometimes it won't charge through USB for no apparent reason. The data connectivity often won't work without turning the phone off and on first. Sometimes the music player volume will zump to zero and won't turn back up until you turn it off and on. Some photos iv taken have a solid line of purple pixels across them, the list goes on...
Iv tried endlessly to tackle this with Nokia and they've done absolutely nothing. They do not know the meaning of the words "customer service", do some forum searches and you'll see what i mean.
Iv used Nokia for 15 years but when this contract runs out im never dealing with them again. Take my advice and save yourself from a ton of frustration, and being stuck with a shoddy handset for two years.
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