jmwhite19
New member
My replacement Lumia 800 from EE (Orange) came with Tango pre-installed, like I said above it wouldn't detect any new updates even though I knew there were a total of 3 (as the faultly Lumia 800 I sent back got them on the 1st Feb). The disconnect trick only managed to yield the Nokia firmware update, the actual OS updates wouldn't come through. I decided to actually ring Orange and they suggested resetting the phone, I wasn't optimistic, but I was happily surprised after the reset and setting up the connection to Zune again for the first time (Made sure I made Zune forget the previous phone connection), the updates immediately came through and I was on 7.8 again after about 40 mins.
Its strange, but apparently its a documented action to take if updates refuse to come through even though they are 100% available. I wouldn't want people to go and try resetting your phone for the sake of the updates, but seems mine was a replacement I hadn't long had it and barely setup anything on it again, I was able to do it without much inconvenience. Certainly Lumia 800's on Orange UK should be getting the update, I don't even think its been staggered.
Its strange, but apparently its a documented action to take if updates refuse to come through even though they are 100% available. I wouldn't want people to go and try resetting your phone for the sake of the updates, but seems mine was a replacement I hadn't long had it and barely setup anything on it again, I was able to do it without much inconvenience. Certainly Lumia 800's on Orange UK should be getting the update, I don't even think its been staggered.