That's not a device issue. That's AT&T's fault. It's a bug in their network.I am back in that river in glen echo.... Annoying, really annoying
That's not a device issue. That's AT&T's fault. It's a bug in their network.
It's AT&T, not Nokia.to follow up: the "glen echo" event was only occurring intermittently. took my 920 to the att techs to see if they knew anything and/or had recommendations. they replaced the sim and the event reoccurred. not only that, my location would alternate between seattle and brookmont when I hit the locate me button on nokia maps...almost every time. the techs suggested resetting the device. started this just past 3pm. it's almost 11pm and the reset is still not complete. just a little frustrated right now and am hoping this sorts itself out my morning. not sure who all is at fault but this is beginning to sour my nokia experience.
Rdef made a good question ... if you have a problem with GPS, are you using a case for your phone ?
It's AT&T, not Nokia.
It's possible that a reset was not even necessary. AT&T (and any other provider) typically do not have very helpful or knowledgeable customer service reps. The first thing they will tell you is "reset your device" no matter what device you have, especially if they don't know the right answer. That's their standard line.thanks. most helpful. and, so you know, this "reset" has now been going on for 16 hours! gps notwithstanding, am sure that's likely an att issue, too? either way, my point was to share information on my experience with the gps problem!
rickosw, yes, I use a case with my 920 but the gps problem occurred with and without the case. oh, and in the event you haven't read the couple postings in this thread, it's a network issue!!
GPS positioning in Nokia is really bad. Tryed Edumondo, RunTastic and Marathon. After testing these apps i get a 600! 600 meters off in length. Nokia City Lens or what its called calibrates really bad.
Draining power and what not i can live with....but 600 meter.
Fellow Lumia 920 GPS Sufferers,
I experienced GPS problem, too. Based on my case, I found the answer.
Previously I have performed
Soft reset, didn't work.
Hard reset, didn't work.
Updated the OS, didn't work.
I brought it to Nokia Care Center Singapore, they reflashed the device, still didn't work.
Uninstalled and reinstalled Nokia Maps, still didn't work.
I even uninstalled and reinstalled my apps one by one to see which one was causing conflict, didn't work either.
Juxtaposed with Note II's Google Maps whether areas where I tried GPS were having bad signal. Still failed.
Consulted Nokia Care's Twitter, they had no specific clue.
At last, I brought my phone to Nokia Care Center Singapore for the second time. After making significant noise and sternly warned them that I ask for Brand New replacement if the third time still fruitless. Now they took the matters more seriously, and they diagnosed that they had to replace certain component attached to the motherboard (they didn't specify what that component is, they always have poor communication between service counter staffs and technicians). They believed this part is faulty, (I believed it to be factory defect), and it could not be removed from motherboard, so they replaced the motherboard all together. After setting the parameters, also turning on My Location in Maps Background Setting, now, finally the GPS works (so far). It even picked up signal and locked my position faster than Note II. I still yet to try it on more occasions. It is safe to say that the problem lies with the hardware.