sinic999
New member
I am also experiencing the same thing. Cracking sound when watching videos only. However the speaker loudness seem soft in my opinion...
I just posted a question over on the Microsoft Community website. I'm not sure if there is a better place to post it. Here is a link:
Surface 2 Speaker/Sound Problems - Microsoft Community
One guy even reported sound problems while using bluetooth speakers. It has to be some sort of software issue.
I was using my headphones with Xbox Music and the sound was amazing. One song came in so clear that I actually took my headphones off because I thought something was broke.
Since the speakers are not sounding too good, I decided to use headphones last night for my usual hour of streaming video. Unfortunately, my experience with headphones was a mixed bag.
The good: Xbox music sounded fantastic. Also, streaming YouTube from the website via the metro IE browser was flawless. The bad: Streaming video from Amazon Instant Video using both the metro and desktop IE browsers was absolutely terrible. Every video I tried to stream crackled like crazy. It was practically unbearable.
Can anyone else verify that streaming through Amazon Instant Video is producing really bad sound (with breakups and crackles)? Hopefully this is just a driver fix. My Surface RT never gave me a problem with Amazon Instant Video.