- Jul 22, 2014
- 38
- 0
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Hello fellow members, Just contacted MS regarding my Question about what Version of Windows 10 everyone will be getting from their "Free Upgrade".
I chatted with a lady on MS site : here is our chat history
Answer Desk online chat
Photo of Answer Tech
Ying M
You:
13:40:44
Hello
Ying M:
13:40:51
Thank you for contacting Microsoft Answer Desk. My name is Ying M. What can I help you with today?
Hi, how may I help you with your windows today?
You:
13:41:55
I was wondering what version of windows will i be getting if i upgrade it to Windows 10 free upgrade given by MS ?
Ying M:
13:42:45
Thank you so much for sharing your concern with me.
May I know what is the version of windows are you using?
You:
13:43:09
right now im using 7
Ying M:
13:43:51
I see.. you will be receiving the free upgrade to windows 10 if you are using windows 7, 8 and 8.1
You:
13:44:42
ok. But what version ? i see MS has HOME and Pro. what free version am i getting ?
Ying M:
13:46:19
you will be able to download windows 10 technical preview.
You:
13:47:16
ok thanks.
Ying M:
13:47:27
Your welcome.
Thank you. Don't hesitate to come back and chat with an Answer Tech if you need help again.
Ying M is typing...
What a stupid answer for a Good Question.
Again i chatted with a Guy on MS..here is our chat history..
Kevin L:
13:49:55
Thank you for contacting Microsoft Answer Desk. My name is Kevin L. What can I help you with today?
How are you doing today Allan?
You:
13:50:19
Hello Kevin. I'm Good.
Kevin L:
13:50:32
How can I make your day better?
You:
13:50:35
I was wondering what version of windows will i be getting if i upgrade it to Windows 10 free upgrade given by MS ?
Kevin L:
13:51:11
Windows 7 up. There are already roll out that will pop up on your system tray about the reservation for the upgrade.
Did you see that?
You:
13:51:19
yes
but it says i will be notified when its live for download. but my question is "What version do i get?"
are you there Kevin ?
Kevin L:
13:56:02
Sorry for the delayed reply. That's a really good question Alan. Windows 7 and Windows 8/8.1 both have different editions. I don't have a definite answer about your question for now. I will forward this to our Research engineers so that they can roll out the upgrade path for the Windows 10 editions.
You:
13:59:21
Sure. Thanks. just couple of minutes back i chatted with one of your staff..named : Ying M..She said i'll be getting Insider Preview. please take this as a request, please inform your tech guys to know and understand customers queries and give proper solution. Thanks again.
Kevin L:
14:01:07
No worries. I appreciate your time reporting this to us. Expect that actions will be done about how the previous tech handled your session. Is there anything else that I can do for you today?
You:
14:03:26
No,Thanks again. But i would like to know the answer in future about my question regarding what version will everyone be getting when MS rolls out Windows 10. please let us know this asap. Thanks
Kevin L:
14:04:57
Not a problem. You enjoy the rest of your day ok! Thanks for contacting Microsoft Answer Desk.
Goodbye.
You:
14:05:26
Goodbye.
Note: This is real chat history unedited.
I chatted with a lady on MS site : here is our chat history
Answer Desk online chat
Photo of Answer Tech
Ying M
You:
13:40:44
Hello
Ying M:
13:40:51
Thank you for contacting Microsoft Answer Desk. My name is Ying M. What can I help you with today?
Hi, how may I help you with your windows today?
You:
13:41:55
I was wondering what version of windows will i be getting if i upgrade it to Windows 10 free upgrade given by MS ?
Ying M:
13:42:45
Thank you so much for sharing your concern with me.
May I know what is the version of windows are you using?
You:
13:43:09
right now im using 7
Ying M:
13:43:51
I see.. you will be receiving the free upgrade to windows 10 if you are using windows 7, 8 and 8.1
You:
13:44:42
ok. But what version ? i see MS has HOME and Pro. what free version am i getting ?
Ying M:
13:46:19
you will be able to download windows 10 technical preview.
You:
13:47:16
ok thanks.
Ying M:
13:47:27
Your welcome.
Thank you. Don't hesitate to come back and chat with an Answer Tech if you need help again.
Ying M is typing...
What a stupid answer for a Good Question.
Again i chatted with a Guy on MS..here is our chat history..
Kevin L:
13:49:55
Thank you for contacting Microsoft Answer Desk. My name is Kevin L. What can I help you with today?
How are you doing today Allan?
You:
13:50:19
Hello Kevin. I'm Good.
Kevin L:
13:50:32
How can I make your day better?
You:
13:50:35
I was wondering what version of windows will i be getting if i upgrade it to Windows 10 free upgrade given by MS ?
Kevin L:
13:51:11
Windows 7 up. There are already roll out that will pop up on your system tray about the reservation for the upgrade.
Did you see that?
You:
13:51:19
yes
but it says i will be notified when its live for download. but my question is "What version do i get?"
are you there Kevin ?
Kevin L:
13:56:02
Sorry for the delayed reply. That's a really good question Alan. Windows 7 and Windows 8/8.1 both have different editions. I don't have a definite answer about your question for now. I will forward this to our Research engineers so that they can roll out the upgrade path for the Windows 10 editions.
You:
13:59:21
Sure. Thanks. just couple of minutes back i chatted with one of your staff..named : Ying M..She said i'll be getting Insider Preview. please take this as a request, please inform your tech guys to know and understand customers queries and give proper solution. Thanks again.
Kevin L:
14:01:07
No worries. I appreciate your time reporting this to us. Expect that actions will be done about how the previous tech handled your session. Is there anything else that I can do for you today?
You:
14:03:26
No,Thanks again. But i would like to know the answer in future about my question regarding what version will everyone be getting when MS rolls out Windows 10. please let us know this asap. Thanks
Kevin L:
14:04:57
Not a problem. You enjoy the rest of your day ok! Thanks for contacting Microsoft Answer Desk.
Goodbye.
You:
14:05:26
Goodbye.
Note: This is real chat history unedited.