Now that I have updated to Windows 10 my music and videos have no sound, why?

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WPCentral Question

Now that I have updated to Windows 10 my music and videos have no sound

None of my videos, music downloads, or even tv and radio stations have sound. Also if I watch a clip on YouTube etc...no sound. I am a granny and not a computer boffin and need a very easy to understand solution PLEASE. I do not want to use Groove as I was happy the way it was before the upgrade
 

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