- 06-26-2013, 07:16 AM #1
For some reason, my hotmail-inbox has stopped synchronizing over the last few days. Contacts sync fine, I can send e-mails from my phone, I just don't receive any mail.
I have an @live.nl-account linked to my @hotmail.com "main"-account. The hotmail account is the one I use as my MS-id, and mail to my live account is automatically forwarded. On my phone I have a linked inbox for the two accounts, so I can send from both email addresses, even though all incoming mail is gathered in the hotmail-inbox.
Weird thing is, I don't get any kind of error message, the phone says it's synchronized, when in fact the last e-mail in my phone inbox is from 22-6.
- 06-26-2013, 08:32 AM #2
- 06-26-2013, 11:56 AM #4
Have you tried removing and re-adding that normally works?
06-26-2013, 12:32 PM #5
- 6 Posts
I have the exact same problem (HTC 8x FWIW). I noticed it this morning, but it probably started mid-day on Monday. Mail works fine on Windows RT, and Outlook.com.
Changing sync settings (frequency, how far back to sync) doesn't seem to work. Disabling mail sync and then re-enabling it also didn't fix the problem.
Sending mail works, as does searching, but new mail doesn't come in.
I have a 2nd 8X for work that I normally don't have my personal e-mail on, but I use the same Microsoft Account for it so I went ahead and enabled my personal mail. My 2nd phone works fine; new mail and everything.
I could call Verizon (ha ha ha ha ha ha ha ha) and ask for help (ha ha ha ha ha ha ha). Maybe if I have spare time.
06-27-2013, 07:35 AM #7
- 6 Posts
Also affected. Lumia 920 and a live.com email. I had sporadic issues starting Tuesday and nothing since yesterday morning. I can send emails without issue but no new messages and ones I delete on the phone, don't get moved to trash.
Following the instructions on this post fixed my issue.
Last edited by John Mahon 1; 06-28-2013 at 07:54 AM.
06-30-2013, 11:20 PM #9
- 389 Posts
This just started happening to me last night. Same issue.. Can't see new emails but says is up to date. New emails will appear if I access my Hotmail online. I added a duplicate Hotmail account and synced it and all new emails appeared.
Though its a bit silly I had to re-add a duplicate account for this to work. And there's no way in hell I'm doing a hard reset. Seems like everyone had this occur just recently. I have to wonder if MS did something on their backend..
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