Getting an error code 0x80131500 when Nokia Software Recovery Tool is installing...

[patrickg25]

I've tried everything in my Lumia 625. First of all, I've updated to WP8.1 DP and need to go back to WP8.0 because of battery issues. When I use the recovery tool and is about to install the firmware on my phone, the code comes up.
I appreciate your help.

 

[palandri]

Sounds like something is blocking it. Firewall?

 

[patrickg25]

Really? That happens? Let me try tomorrow and let your know. Thanks!

 

[priombiswas89]

I am also getting same error code during installation on my lumia 1520. Badly need some help

 

[Jcmg62]

I've been getting this error for two days now.....I've tried resetting my phone (lumia 1520) and went so far as to uninstall and reinstall the software recovery tool.....nothing works. I've searched the web.....there's plenty of people complaining about this error but no one seems to have a solution....this is really frustrating

 

[ne49]

I had the same problem, with a Lumia 520. I finally got it to install:
Download the Nokia Software Recovery Tool and install it, but do not run it.
Start MSCONFIG. Change the settings to Clean Boot.
On the General Tab, choose Selective Startup. Uncheck "Load startup items".
On the Services tab, check "Hide all Microsoft services".
Click on "Disable all" button, on the right side. Click OK button.
Restart the computer. You should now be able to finish the install.
Remember to reset MSCONFIG to Normal startup.

 

[Pranay Vats]

Hi,

I disabled my antivirus and firewall and it resolved the error. you can give it a try.

Regards
Pranay

 

[johaas]

This has been endlessly frustrating. I'm trying to go back to stock on my Lumia 920 because it doesn't look like Microsoft is serious about helping people on the Developer Preview who have the 80188308 error. I've tried dozens of times between my Surface Pro 3 and laptop, with every configuration I can think of. I've tried every USB port, turning off Firewall and Windows Defender, uninstalling/reinstalling Nokia Software Recovery, starting Windows without several startup programs, disabling duplicate "Lumia 920s" in the Device Manager, but nothing will get me past this error code. It gets to the installing firmware step and instantly fails every time. There's an unfortunate lack of information on the Internet as to what the error code actually means.

So here I sit, unable to update forward or downgrade my 920. Oh well...first world problems.

 

[thefaithless]

I had the same problem, with a Lumia 520. I finally got it to install:
Download the Nokia Software Recovery Tool and install it, but do not run it.
Start MSCONFIG. Change the settings to Clean Boot.
On the General Tab, choose Selective Startup. Uncheck "Load startup items".
On the Services tab, check "Hide all Microsoft services".
Click on "Disable all" button, on the right side. Click OK button.
Restart the computer. You should now be able to finish the install.
Remember to reset MSCONFIG to Normal startup.

cool 'ne49' , it worked fine!

tnx for sharing the experience mate....

 

[gazmatic]

I'm in the same boat. I just sent a message to nokia care on twitter. @nokiahelps

hopefully I could get a response

nl920 from att. just froze during a whatsapp conversation and restarted. while plugged in it went from 56% to 0% now I get a blue screen with a sad smiley face. the nsrt gives me the same error.

 

[gazmatic]

To anybody still experiencing this issue I have fixed my problem. It was because I flashed a different rom before. I explain it here.

http://forums.windowscentral.com/nokia-lumia-920/309896-blue-screen-sad-smiley-face.html

 

[Gopal_88]

Did u get any solution...m having d same issue while installing ......

 

[Gopal_88]

Did u gt d soilution of d issue..plz help

 

[Gopal_88]

It doesnt wrkd fr me....any thing else to do

 

[Gowtham Pandavapura]

its worked

 

[Nitin Singh 05]

Hi Dear, did u got the solution of this problem. I am also facing the same issue. Please let me know.

 

[Nitin Singh 05]

Hi dear, did u get the solution for this problem. I am also having the same issue. Please let me know.

 

[Nitin Singh 05]

It doesnt wrkd fr me....any thing else to do

Hi Brother - Were u able to find any solution of this problem ?? I have also tried everything but can't go beyond 0x80131500 error.

 

[Biswajit Mohanty]

Hi
I tried the steps you mention but my lumia 520is not getting detected. After enabling 'ADU service', 'Service layer', phone gets detected but installation fails.
I am having Mcafee antivirus in my laptop and 'Mcafee Validation Trust Protection Service' is running as not able to disable it.
A appreciate a quick solution on this.
Thanks
Biswajit

 

[Alex Kojo]

Getting an error code 0x80131500 when Nokia Software Recovery Tool is installing...
Please how do i resolve this. Thank You