11-20-2016 02:56 PM
36 12
tools
  1. RobbieRobski's Avatar
    Still not working for me
    11-14-2016 11:04 AM
  2. Sedp23's Avatar
    Still not working for me
    That's odd because I did it twice no problem got my code right away are u sure u are going to the right site?

    Sent from mTalk
    11-14-2016 11:56 AM
  3. argenys's Avatar
    That's odd because I did it twice no problem got my code right away are u sure u are going to the right site?

    Sent from mTalk
    Since you replaced your phone you were able to redeem it twice? Let me know if your sub for Hulu and Groove are stackable.
    11-14-2016 12:27 PM
  4. Ertonimus's Avatar
    Still not working for me
    Even after it supposedly was fixed at 11pm the other day I still couldn't get it to work in edge or IE. Use chrome- it should work in that.
    11-14-2016 01:47 PM
  5. Sedp23's Avatar
    Since you replaced your phone you were able to redeem it twice? Let me know if your sub for Hulu and Groove are stackable.
    I gave my codes away except for the games I have 2 game codes now Hulu I use a friends acct already and I gave both groove codes away I have groove free until January already

    Sent from mTalk
    11-14-2016 01:50 PM
  6. Beast of Haeven's Avatar
    Try it on a different browser worked for me on my Xbox but not on my phone browser

    Sent from mTalk
    Tride it on the Xbox, phone, laptop with edge and chrome, all with no luck. I emailed Alcatel, hopefully they can help me out. I need to catch up on the walking dead.
    11-14-2016 04:39 PM
  7. argenys's Avatar
    I gave my codes away except for the games I have 2 game codes now Hulu I use a friends acct already and I gave both groove codes away I have groove free until January already

    Sent from mTalk
    Gotcha. Good guy Sedp23 ;)
    11-14-2016 04:59 PM
  8. Beast of Haeven's Avatar
    Even after it supposedly was fixed at 11pm the other day I still couldn't get it to work in edge or IE. Use chrome- it should work in that.
    I just emailed Alcatel directly. When you click contact us as the bottom of the Alcatel site they take you to a form on the webpage, ignore that. Click on the support email address on the right side of the page and tell them the issues. I got a response and my code within the hour.
    editguy and libra89 like this.
    11-14-2016 05:41 PM
  9. argenys's Avatar
    I just emailed Alcatel directly. When you click contact us as the bottom of the Alcatel site they take you to a form on the webpage, ignore that. Click on the support email address on the right side of the page and tell them the issues. I got a response and my code within the hour.
    Nice. Glad it worked out for you.
    11-14-2016 07:16 PM
  10. IndyJG's Avatar
    I got my codes. I had to use Chrome on my girlfriend's desktop for the form, on Alcatel's promo website, to successfully go through. It wouldn't work when I tried using Edge, Internet Explorer, or Opera on my own devices. Downloaded the Halo game though I rarely play games on my phone. got the one free month of Groove added to my Music Pass Subscription. I already have a subscription to commercial-free Hulu so I couldn't use the code for the Hulu trial.
    11-18-2016 01:40 PM
  11. argenys's Avatar
    If anyone doesn't want their Groove codes, shoot me a message ;)
    11-20-2016 02:56 PM
36 12

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