06-11-2017 11:20 AM
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  1. ajcletus500's Avatar
    WhatsApp's buggy update has arrived (features what's in beta). I am not able to see anything in the 'chats' screen.
    reinstalling also does not help
    10-30-2014 03:49 AM
  2. VivekRabara's Avatar
    Re-installation, re-boot phone...nothing worked.
    10-30-2014 03:55 AM
  3. ajcletus500's Avatar
    my advice to all- Dont update whatsapp till the problem is fixed
    10-30-2014 03:59 AM
  4. bhanu pratap singh tomar's Avatar
    It works fine
    10-30-2014 04:02 AM
  5. salmanps's Avatar
    same problem here...chats are not displaying.What to do?!
    10-30-2014 04:02 AM
  6. VivekRabara's Avatar
    We can't do anything. Just wait for next update.
    10-30-2014 04:05 AM
  7. salmanps's Avatar
    WTF!! I was so excited to see the update..full of bugs..Please dont update..
    10-30-2014 04:08 AM
  8. ajcletus500's Avatar
    It works fine
    lucky you
    I have three Lumia phones in my family and the same issue on two. I stopped the updated on the third phone
    10-30-2014 04:09 AM
  9. Monique Schootman's Avatar
    Don't expierience any problems on my phone at all. weird.
    10-30-2014 04:11 AM
  10. ikhwanZulkefli's Avatar
    God Whatsapp is so essential on my usage. Hope it'll get fixed soon.
    10-30-2014 04:14 AM
  11. VivekRabara's Avatar
    I am having Lumia 520/Cyan/8.1. What about you guys?
    10-30-2014 04:15 AM
  12. ikhwanZulkefli's Avatar
    1520 cyan 8.1 < i can't see chats screen
    10-30-2014 04:17 AM
  13. ajcletus500's Avatar
    It works fine
    are u on wifi or network data??
    If network data then which provider are u using??
    10-30-2014 04:19 AM
  14. bhanu pratap singh tomar's Avatar
    are u on wifi or network data??
    If network data then which provider are u using??
    10-30-2014 04:24 AM
  15. Houssam Halabi's Avatar
    Doesn't work! Can't see chats and the favorites was hidden! I have Lumia 1520
    10-30-2014 04:24 AM
  16. bhanu pratap singh tomar's Avatar
    I m on network data it works fine and faster
    10-30-2014 04:25 AM
  17. broar94's Avatar
    Guys its working for me. I reinstalled again, made sure it installed only to phone memory(previous setting was to SD card). Now I can see all :D . Font is smaller, imo. so its great for my new HD lumia. Will post impressions on battery life later..
    10-30-2014 04:25 AM
  18. Ashish Gupta888's Avatar
    Just uninstall and reinstall it. Its working then.
    10-30-2014 04:29 AM
  19. AV2RY's Avatar
    Guys its working for me. I reinstalled again..
    Did you lose chat history?
    10-30-2014 04:30 AM
  20. Houssam Halabi's Avatar
    Solution: Uninstall the app , download it , and don't restore the messages
    10-30-2014 04:31 AM
  21. ajcletus500's Avatar
    I got the following reply from whatsapp team

    Hi,

    This is likely an issue with your internet connection.

    We have a couple of articles with troubleshooting steps that may be helpful:

    - For connection troubleshooting steps: WhatsApp FAQ - I cannot connect to WhatsApp!
    - For network configurations on your Windows Phone: Get connected | Windows Phone How-to (United States)

    If you are able to connect on Wi-Fi but not on your mobile connection (EDGE/2G/3G) or you are able to use other application but not WhatsApp, double check your APN configuration with your mobile provider. This is a common connection issue on Windows Phone. We recommend you contact your mobile provider and ask them how to configure your APN settings to allow non-web/non-HTTP socket connections.

    If you have any other questions or concerns, please feel free to contact us. We would be happy to help!

    WhatsApp Support Team
    10-30-2014 04:32 AM
  22. VivekRabara's Avatar
    By doing the above will lose chat history
    10-30-2014 04:32 AM
  23. faalil's Avatar
    no problem for me lumia 920 DP 8.1
    10-30-2014 04:33 AM
  24. VivekRabara's Avatar
    @ajcletus500 This is their default answer.
    10-30-2014 04:33 AM
  25. Ashish Gupta888's Avatar
    I like the new animation in status and contact appearance
    10-30-2014 04:37 AM
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