06-19-2014 02:26 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    I reset my phone by selecting restore factory settings without taking back up of contacts or messages or videos / pics on phone memory.. is there any way by which i can restore the same?
    06-19-2014 02:16 PM
  2. MDK22's Avatar
    MDK22
    NOT from the phone - a hard reset wipes all that out.
    Anything on the sdCard s/b intact.

    Contacts can be gotten from your Outlook (Live / hotmail) email account. (the account you used to sign in to the phone). Check ONE Drive for auto-uploads ? possible auto backups ?
    06-19-2014 02:26 PM
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