07-06-2014 11:48 AM
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  1. NebilRafi's Avatar
    NebilRafi
    I got some problem while playing YouTube videos on WP 8.1. If I reset my phone ( Soft/Hard) will it take back to the WP 8 OS or the existing OS. I am not ready to download the whole software. Is the effect same if I do a hard reset.
    07-06-2014 08:17 AM
  2. Mohd Saif's Avatar
    Mohd Saif
    Hard reset will format your phone storage and OS will remian wp8.1
    NebilRafi likes this.
    07-06-2014 08:39 AM
  3. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    Soft Reset: No data lost. Nope, none whatsoever.

    Hard Reset: Nukes your personal data and apps on the phone, but your phone OS will never go backwards.
    NebilRafi likes this.
    07-06-2014 11:48 AM
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