1. csrohit's Avatar
    I did the 8.1 update on my Lumia 720 yesterday. It was running fine and seems fast initially but suddenly since several hours the windows phone store seems to be crashing and not opening at all. As soon as I tap the store icon, it shows loading and then after 5-6 annoying seconds, it crashes, every single time.
    Can somebody please suggest a solution for this ?

    Thanks
    08-16-2014 06:05 PM
  2. Bruno Blanes's Avatar
    Just so I know, are you on Lumia Cyan or Black? Enrolled in the developer preview, yes or no? What's your phone region? In any case, a soft reset would be my only suggestion at this point.
    08-17-2014 10:21 PM

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