[AwesomeLewis24]

Hello, so recently my Lumia 620 runs extremely slow from time to time. Like after a period of inactivity on the lock screen, when unlocked it will run very slowly up until the point where I will have to do a battery pull to get it to run normal again. As well as that, I've been noticing recently that my Lumia will restart itself randomly. I will be on my laptop for example and out of the corner of my eye I can see the Nokia logo on my screen - indicating that it is turning on. I have tried a soft reset but nothing else as of yet. Any ideas? :)

[David P2]

I'd check for a dodgy app being installed and get rid. I've had no problems like that on my 620 for the past 18 months.

[Bruno Blanes]

Got that kind of problem on my Lumia 720, hard reset only thing that worked... Also my recommendation!

[ShinraCorp]

Hard Reset, or if you like, go Inquisition on it's *** and delete every app until it starts working again :P

[thabuff]

I'm having the same issue. A hard reset didn't work. any help with this would be appreciated

[actionthomas]

Same here, this phone is slow as hell and extremely buggy. It has always been since I bought it, whatever WP version or firmware installed.
I tried hard-resetting, send it back to Nokia (RMA), still slow .
I really consider changing phone.

[AwesomeLewis24]

My apps are well.. Official. Not sure if I want to hard reset. Could it possibly be because of the last phone update? I'm gonna wait until the next update and if it still continues after that then I will probably hard reset. Thanks to all the replies above so far ^^^^^

[ShinraCorp]

Actually I've learned that if you don't have Cyan but 8.1 there is a major performance issue with the 630 so... if you have it, maybe that's why.

[AwesomeLewis24]

Actually I've learned that if you don't have Cyan but 8.1 there is a major performance issue with the 630 so... if you have it, maybe that's why.

Nah, I don't have the 630. I mean, at times (especially after a battery pull) the device is fast and runs as normal, but it's only after a period of inactivity whilst locked that it will randomly restart.

Anyways, my Lumia has downloaded the new update. I'm not getting my hopes up but I do hope that this will sort it out. I'll report back to you guys on whatever happens!

[AwesomeLewis24]

Just a quick update... Seems like my phone's been running alright as of now - so I would say the update has kinda fixed it. I cant say for sure, but hopefully this has fixed it and I wont get it back down along the line. Thanks for the replies!

[Force2Reckon]

if your phone has a warranty, you can always ask for replacement from your local store