1. WPCentral Question's Avatar
    hi all,

    yesterday I reset my Nokia Lumia 925 with W8.1 and Cortana working with UK language. Since the reinstall including data migration etc, I cannot get Cortana to work due to a requirement to download English language (region settings etc are all UK)

    When I try as prompted, the download fails and states I need speech support (15mb) installed on the phone - but I cannot download this separately nor find on the app store. I tried a reset and install again but no luck

    Help please!
    08-22-2014 09:45 AM
  2. milanpatel2004's Avatar
    I am also having the same problem
    08-22-2014 09:58 AM
  3. sp8y's Avatar
    Yep me too.

    Just got a new Lumia 925 & having the same issue.
    08-26-2014 01:26 PM
  4. ajcletus500's Avatar
    same problem
    08-26-2014 02:22 PM
  5. sp8y's Avatar
    OK managed to get my English UK Language pack installed BUT it was a time consuming job.

    Firstly I tried downloading new keyboards, different languages etc but none would download.

    Then tried a hard reset but the issue was still the same.

    Next I decided to roll back to official WP8.1/cyan (so no dev preview) by using Nokia Software Recovery tool.

    When setting the phone up I didn't restore any backups & therefore went with a fresh install.

    Going into the speech settings I tapped on the English UK language pack & it stated "downloading language" for a couple of minutes then it went through the process of the spinning cogs etc.

    Everything was working fine with the phone so this morning I installed the dev preview & Cortana is working perfectly.

    So I'm not sure whether it was not restoring a backup or maybe getting the language file to download before going to dev preview that actually sorted the problem.
    08-27-2014 06:18 AM

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