1. Jakub JS's Avatar
    Hi!

    I have a Nokia Lumia 820 with Nokia Black and Windows Phone 8.1 Update 1 PfD.
    I installed this app a lot of months ago (when I have Windows Phone 8): "Score! World Goals".

    Today I wanted to play it, so I search it on the Windows Phone Marketplace.
    When find it, I saw it was already installed.
    So, I try to find it on the phone... but there isn't!
    The game is installed but it's hidden!

    Have you any idea that it's not the hard reset? :(

    Thanks
    08-30-2014 01:20 PM
  2. switch side method's Avatar
    Download files from the app store. You can locate it in there
    08-30-2014 01:43 PM
  3. Jakub JS's Avatar
    I can't download it, beacuse it's already installed.
    Also if I download it manually, I can't installed it beacuse... it's already installed.
    I can't open it beacuse it's hidden.
    I can't unistall it beacuse it's hidden.
    Last edited by Jakub JS; 08-30-2014 at 03:15 PM.
    k72 likes this.
    08-30-2014 02:52 PM
  4. blue1k's Avatar
    Have the same problem with Indulged Flickr app.
    I even tried reinstalling remotely through windows store from a computer. It says it will reinstall but it never does.
    08-30-2014 02:58 PM
  5. aemond's Avatar
    Sometimes an app has a different name on the store vs. on the phone... Have you tried to find the location of the app on your phone with the help of the store? Go to the app page on the store, and bottom left you should have a "display" button.
    08-30-2014 03:00 PM
  6. Jonnie LasVegas's Avatar
    Have you changed SD cards lately? I had this problem when I switched SD cards.
    08-30-2014 03:00 PM
  7. Jakub JS's Avatar
    Sometimes an app has a different name on the store vs. on the phone... Have you tried to find the location of the app on your phone with the help of the store? Go to the app page on the store, and bottom left you should have a "display" button.
    Yes, I tried that, and the store send me to the start screen, not to the position where should be located the app.

    Have you changed SD cards lately? I had this problem when I switched SD cards.
    No, the app was installed on the phone, not on the SD card.
    It became invisibile when I update my phone from Windows Phone 8.0 to Windows Phone 8.1 PfD.
    08-30-2014 03:14 PM
  8. aemond's Avatar
    Extremely strange :-\ Are other users of this app complaining for the same reason? I think you should get in touch with the dev or MS support.
    08-30-2014 03:36 PM
  9. Jakub JS's Avatar
    Extremely strange :-\ Are other users of this app complaining for the same reason? I think you should get in touch with the dev or MS support.
    I don't think this is a bug of that app, more probably it's a bug of the OS... a failure during storing of the app on the phone after the update.
    I will contact MS support.

    Thanks to all!
    08-30-2014 04:06 PM
  10. switch side method's Avatar
    Does anyone know if the app is 8.1 supported?
    09-01-2014 12:47 PM

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