1. Braiyd222's Avatar
    I bought a Nokia Lumina 1520 about a month ago, and it has been an amazing phone. However, my one complaint is that on random occasions the screen starts getting jumpy, and controlling itself. I have to lock and unlock the phone for it to stop, and sometimes that only fixes it for a minute or two. Sometimes its fine for days and then starts again, or other times it does it constantly. Today It has already happened more than ten times.
    It seems to be an issue with the right side of the screen, and when I am in messaging and it starts to do it, it starts texting lots of P's, L's, and enters.
    Has anyone experienced this before, or have any idea what is going on or how to fix it?

    Thanks.
    09-16-2014 07:53 PM
  2. MDK22's Avatar
    first step would be a soft reset ...
    09-16-2014 09:23 PM
  3. Braiyd222's Avatar
    Tried that, it stopped it for a day or so but then started up again
    09-16-2014 09:31 PM
  4. switch side method's Avatar
    Used to happen to me....think cyan fixed it tho....but still...personally I clean my phone with a cloth and screen cleaner at least 3 times during the day (the cloth you get for 99p with the little brush and cleaner) and it hasn't jumped once. I don't know.. Maybe everyday dirt and grime may be felt on the screen causing it to do this.
    Braiyd222 likes this.
    09-16-2014 11:33 PM
  5. roni09riku's Avatar
    Used to happen to me....think cyan fixed it tho....but still...personally I clean my phone with a cloth and screen cleaner at least 3 times during the day (the cloth you get for 99p with the little brush and cleaner) and it hasn't jumped once. I don't know.. Maybe everyday dirt and grime may be felt on the screen causing it to do this.
    Cyan fixed my screen problems for me too.

    Make sure your screen is always clean, especially if you use screen protectors.
    switch side method likes this.
    09-17-2014 01:57 AM
  6. rcollinsjr's Avatar
    It's not dirt on the screen that's doing this. There are many 1520 users experiencing the same issue of a swipe or scroll registering as a click. I'm hoping that Nokia comes up with a fix for this problem. Phones have been returned only to be replaced by handsets with the same issue. Resetting will not help, nor will a screen protector.
    09-17-2014 03:53 AM
  7. JoostDeNys's Avatar
    Try to change the setting of touch sensitivity to normal instead of high
    rcollinsjr likes this.
    09-17-2014 04:12 AM
  8. rcollinsjr's Avatar
    That was the 1st thing done.
    09-18-2014 08:15 PM
  9. Braiyd222's Avatar
    Tried everything and nothing seemed to work. Bur then it just stopped and haven't had any issues for the last 4 days.
    10-08-2014 11:15 PM

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