1. WPCentral Question's Avatar
    I just got a Nokia Lumia 925 and I ended put it on the cricket network. I have the Cyan 8.1 update for the phone. Just recently The phone stopped sending attachments via txt. I can no longer send or receive pictures, contact info, videos or any other type of attachments. It was find all the way up until 3 days ago. I was sending and receiving pictures and then all of a sudden it stopped. I have 4g connection still so my Data is still working. Anyone have any thoughts. Any idea if it is the phone or network? Or any hints on how to fix it? I tried resetting to factory settings and it still hasn't worked. Other tid bits of info is that it was originally from AT&T. Thank you in advance for your help!
    09-18-2014 12:43 AM
  2. Laura Knotek's Avatar
    Did the attachments stop sending when you installed Cyan, or were they sending with Cyan?
    09-18-2014 12:47 AM
  3. Devin Thornton's Avatar
    I was still sending after 8.1 update. i up dated probably 2 weeks ago and the message failures started about 4 days ago.
    09-18-2014 08:43 AM
  4. Michael Kozak's Avatar
    For me what resolved this problem on my Lumia 925 Tmob - was entering phone - settings - and making sure I had cellular preferred clicked on and not wi-fi.

    I noticed that every time something gets updated, my wi-fi calling ... sets itself back to wi-fi preferred. And I have to go in again to phone and reset to cellular preferred.

    Worked for me .... Good luck.
    09-18-2014 09:08 AM

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