1. WPCentral Question's Avatar
    Yesterday my start screen stopped responding. Can't swipe. Have tried a hard restart but proved fruitless. The search button works at the bottom of the screen. I can make the very bottom row come up but those truly do me no good. Phone is fully updated. AT&T is the carrier if that makes any difference. Anyone else seen this issue or better yet no a resolution other than going back to AT&T for service?
    09-21-2014 10:36 AM
  2. maclancer's Avatar
    I have the same phone and sounds to me like a graphic hardware issue. It is still in warranty and they should repair or exchange the phone.
    09-21-2014 10:39 AM
  3. switch side method's Avatar
    Try the Nokia software recovery tool....that may re download the software to get it working again
    09-21-2014 04:36 PM

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