1. WPCentral Question's Avatar
    I have Nokia Lumia 920 and my touchscreen is work but don't responsive.
    my volume on/off and camera buttons don't work to but this is another problem that i was can handle with until my touchscreen starts to unrenspone.

    because the buttons don't work i can't do hard/soft reset.

    what can i do?
    thanks everyone :)
    09-21-2014 01:51 PM
  2. Naren Parker's Avatar
    If you are willing to experiment, you can try opening the Lumia 920 body using a Torc screwdriver (there are many how-to videos on YouTube) and try to remove and reinsert the battery to see if it solves the issue. Otherwise, you might have to take it to a Nokia Care centre for repairs as it could very well be a hardware issue.
    09-21-2014 01:58 PM
  3. Ram R's Avatar
    i have try to unconnect the battery for a week twice.
    the first try the phone work for a half minute and stuck again :/
    in the second time this is not work at all
    09-21-2014 02:10 PM
  4. Vitor Ferreira's Avatar
    Try hard reset using the nokia tool
    09-21-2014 02:10 PM

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